Are you a plumber or appliance tech? I bet you saw some water damage projects at your client’s houses. Did they call you because of a burst pipe leaking from a washing machine? May be a water heater flooded their home?
These are the projects we are professional at.
Refer us to your clients and get an easy money. We come quick, we make you look good!
You get $500-1000 if the case covered by their insurance. Let’s help each other!
We are licensed and certified. Insured and bonded. Only 5-star reviews on major platforms.
Your clients will be in a good hands.
How it Works
Send Refferal
Fill out the online form or call our our friendly staff to submit information about you and your client
Preparation
We contact the client, perform a damage assessment, sign the contract, and start processing a claim directly with the home insurance company.
Service
We jump into action immediately. With our specialized professional equipment and expertise, we ensure swift and thorough water and mold damage remediation.
Get Paid
You’ll receive your reward within 48 hours once the remaining balance for the closed contract is paid.
Why We are the Best Referral Choice for Water and Mold Damage Restoration
- We are a fully certified, licensed and insured company.
- Our team possesses unmatched expertise and experience.
- We specialize in water damage cleanup, mold remediation and after-disaster reconstruction being the go-to experts in the field.
- Our reputation speaks for itself: we are the top-rated restoration firm in the area, with an average rating of 5.0 stars on Yelp, Google, Houzz and Thumbtack.
- With highly professional team members and state-of-the-art equipment, we deliver excellence at every step.
- We are ready to dive into action 24/7.
- We offer free water and mold damage assessments for your clients, providing peace of mind and cost transparency.
- As a referral partner, you receive priority service.
- Our commitment is to guarantee a dry, clean, and satisfied outcome for every client. We make their property look like no water or mold damage happened at all before.
- The WATER’S FAULT office team ensures seamless job tracking, communication with all involved parties, payments, and a streamlined process.
- We provide claims assistance, facilitating the claims process for your customers.
- We offer the reasonable out-of-pocket prices for your clients, making our services accessible and affordable.
What Our Clients Say
We had a water heater leak overnight which flooded our whole living room. We contacted Mike at water's fault and they were very thorough and patient with us and came... read more right away despite being closed on that weekend. The were very professional and thorough about their process. We were very stress and they were always very patient and explained everything at every step. I would really recommend them for anyone going through a water leak and need help fixing it.
7/27/2023
I recently had the unfortunate experience of dealing with water damage caused by my upstairs neighbor's burst pipe. It resulted in extensive damage to the ceiling in my bathroom and... read more my beloved hardwood floors. Thankfully, I hired Waters Fault, and their exceptional service and professionalism made the entire process smooth and stress-free.
From the moment I contacted them, Mike, the project manager, demonstrated a high level of expertise and efficiency. He started by conducting a thorough assessment of the damage, meticulously documenting every detail and moisture-related concern. This comprehensive report played a crucial role in dealing with my insurance company, as it allowed them to fully comprehend the extent of the issue, paving the way for a smooth claims process.
Navigating through the complexities of a liability insurance claim was a daunting prospect for me, but Mike's support was nothing short of amazing. He patiently explained the entire process, guiding me through the necessary steps and setting clear expectations. Thanks to his expertise, I felt more confident and assured throughout the insurance negotiations.
After the initial assessment, Waters Fault swiftly began the process of drying out the affected areas. It took a total of seven days, during which dehumidifiers and fans were employed in a containment area to ensure complete drying. Mike's regular visits to monitor the progress and provide updates were reassuring and highlighted his commitment to excellent customer service.
However, the real challenge arose when it was time to deal with the insurance company concerning my hardwood floors. Having continuous flooring throughout my entire unit complicated matters, but Mike's patience and determination were unwavering. He diligently compiled a detailed quote for all damages and repairs, ensuring that the insurance adjuster fully understood the justified price point.
Throughout this process, I faced an unexpected relocation from San Francisco to Southern CA, but I entrusted Waters Fault to handle the repairs in my absence. Their workmanship and professionalism exceeded my expectations. The repairs were completed within a couple of weeks, and the end results were nothing short of impeccable.
Waters Fault's team, including Andre and Kate, were remarkable individuals who exhibited dedication and expertise in their respective roles. Communication was outstanding, with regular updates, pictures, and text messages to keep me informed and reassured.
In conclusion, I cannot recommend Waters Fault highly enough. Their exceptional service, attention to detail, and dedication to customer satisfaction make them stand out as a truly remarkable company. If you find yourself in the unfortunate situation of dealing with water damage or any related issues, do not hesitate to hire Waters Fault. I guarantee that you will be in safe and capable hands. Thank you, Waters Fault, for turning a challenging situation into a stress-free and satisfying experience.
7/23/2023
These guys were incredible. We had serious damage from all the rain. They were fast, thorough, and incredibly proficient. They were very clear and helpful in their... read more explanation of the work, timing, and cost (they were very reasonable). Super easy to work with. They helped us with a bunch of other items around the house. They are 100% our "go to" for anything we need done in the house. I cannot recommend them enough.
4/02/2023
A minor water leak in my ceiling happened all of a sudden on a Sunday afternoon during a rainy day and I reached out to Mike via thumbtack and he... read more promptly replied and came to my home to take a look within the next 2 hours. He did a thorough analysis of the impacted area and provided a detailed report with an estimate to be shared with the insurance company.
Seeing how well he examined the upstairs ceiling, we showed a downstairs ceiling with water damage (caused by a plumbing leak 2 years ago) and Mike gave a quote for fixing the same. We scheduled the appointments and Mike and his serviceman spent around 5 days removing the paint, patching the affected area and repainting. They did a fantastic job and the ceiling looks good as new now.
Mike is friendly, sincere and meticulous. I would definitely work with him and his team on future projects and highly recommend him.
1/23/2023
EXCELLENTBased on 18 reviewssrchinn0906September 22, 2024Water's Fault provided excellent work on my rental home that incurred water damage from a leaking shower unit. This resulted in structural damage and mold incursion. I contacted Water's Fault on a Thursday, received an estimate the same day, work started on Friday and mold mitigation and validation testing finish bathroom renovation and the ability to rent out the home ASAP. Office manager, Kate, provided daily updates with photo documentation of work performed. The company was very professional in the work performed.Willis LeungSeptember 18, 2024I couldn’t be happier with the remediation work done by Water’s Fault for our bathroom. It was the first time I encountered this kind of situation as a homeowner and they made the process stress free. From the start, their team was professional, thorough, and accommodating. Mike came out for a free initial estimate and clearly explained all our options and how to proceed. Although the project took about a month, the delay was due to the insurance process. Kate, the project manager, was exceptional, handling all communication with the insurance company, sending photos, providing quotes, and following up to ensure payment was processed smoothly. Paul and Stan, who completed the bulk of the remediation work, were polite, clean, and very respectful of our home. They performed three separate leak test visits to ensure the issues were fully resolved: the first to identify the source, the second to check if the repair was successful, and the third after additional leaks were found and fixed. They recommended a trusted plumber from their partner network, and we decided to go with them, which worked out perfectly. Both the drywall and paint teams were fantastic—the drywall repairs were seamless, and the paint matched perfectly. Mike was involved throughout the project and checking the repairs at each step up to final completion to ensure everything was perfect. The damage was repaired so well that it’s like it was never there! I highly recommend Water’s Fault – they’re reliable, communicative, and deliver outstanding results!leslie vaughnAugust 3, 2024These guys are the most clean, polite and meticulous construction / plumbing workers I have ever had in my home. They answer all your questions thoroughly and if there’s a mistake they fix it immediately. They bend over backwards to give you even more than what is required by the insurance. I myself will use them again and highly recommend them.disha somaiyaJuly 14, 2024HIGHLY RECOMMEND! We called them as we had water damage due to leakage in bathroom which is adjacent to walk in wardrobe as well. Live in Hayward & Mike was at home within 70 mins post first call. He was pleasant to talk to & patient with all our questions. Quickly assessed the damage & got to work. Helped us to minimize damage by swiftly removing baseboard & carpet giving it a chance to survive instead of disposing it. Also gave recommendations on reducing cost of repairs if we decided to hire a handyman. Gave us additional advice on another bathroom we have just to support any open questions we had about anything in the house. Had small talk & got to know more about his experience and background which ensured us that they know their work & business well & have expertise. Highly recommend!kan chenJuly 11, 2024Water's fault was amazing to work with. I encountered water leakage which damaged my whole first floor and it was Mike and his team who turned the situation around, I really appreciated everything. Initially I appointed 2 companies for damage estimation. The first company dropped in my place, took a few pictures but wasn't able to do any mitigation. Stan from water's fault immediately figured out where the leakage happened (and stopped that) which was very impressive. During the reconstruction Mike and his team was very responsive and pleasant to work with. They were professional and offered very high quality work. They also handled all communication with my insurance company which saved tons of my time! I would recommend Water's fault to all and would definitely work with them again should I need same service in the future!Johnny DavisJune 19, 2024I HIGHLY recommend Waters Fault for any leak discovery efforts you need. They bring in purpose built equipment (digital moisture meters, dehumidifiers, mold combatants, etc...) to ID WHERE your leak is penetrating internally. For us, it was a mystery - until they arrived. Mike and his team have great character and are VERY professional, thorough, courteous, communicative, conscientious, adaptable, flexible, and thoughtful in their approach, and handling of ALL materials inside and outside of your home. If you have a leak, they WILL find it, AND make remediation recommendations. Best service I've worked with. Turn Key. Period.Ken CushmanMay 18, 2024While no one ever hopes or wants a water leak or damage in their home, if it happens you want to work with the best. We unfortunately had an ongoing leak we were unaware of and this winter it sadly became obvious. Having water damage and mold in your home is about the worst I could imagine, the stress and anxiety along with health concerns for your family. We reached out to 6 companies and Waters Fault was the best. Very prompt, great communication and most importantly very reliable. They communicated very clearly throughout the process. They did what they committed to, on time and while it ended up costing slightly more it was because they ended up having to do 3x the demo of original plan. Sadly our damage was much more severe than anticipated. We can’t say enough positive things about Waters Fault, Mike and his whole crew and company. Their communication throughout was the best ever and the owner Mike made sure to be here at every important phase to explain to us and show great care. I sure hope we never need to hire another remediation company but if we do I would call Mike and Waters Fault without hesitation.Yuting BaoMay 15, 2024This team is great! They responded super fast, took care of all my furniture when repairing my ceiling, cleaned up my house and put everything back when it’s done, provided very detailed reports, contacted with my insurance company to follow up with the updates. Definitely recommend to everyone!wendy ghoraiMay 3, 2024Water's Fault just completed a significant remediation job at our home in Oakland. I really can't say enough good things about this company. From my first conversation and with every step throughout the process they were skilled, efficient, professional and provided excellent communication. With something as grand scaled as this kind of work can be, it is so important to feel a high level of confidence and simultaneously feel that no one is trying to take advantage of the situation. Stanley came out to the house for an inspection finding the problem in quick order. Then, for my peace of mind, he thoroughly checked the rest of the house to ensure there were no other sources beyond what he had found. Later Mike the owner came out for additional inspection under the house and provided additional perspective and understanding for us. They explained mold spores, how they travel, their resilience and what it takes to remediate. Other companies said we needed to start with an expensive air test just to come look. From the moment of assessing the situation, and through performing every step of the process Water's Fault kept the impact low on us as we continued to live in the house throughout the remediation. Their proved calmly knowledge and showed a willingness to work with us on solutions and scope - as there are always decisions to be made with just how far you want to go with this kind of work. We are very pleased with the work and would highly recommend Water's Fault to anyone needing water damage or mold remediation.Jake DisraeliApril 12, 2024Mike and his crew were exceptional. We had a big water problem that caused them to rip up and replace our kitchen floor. They came in the same day the issue occurred and made us feel comfort in knowing they had it handled. After drying out everything, they worked incredibly hard over three days to redo our entire kitchen floor. After it was done, they even repainted all of our floor boards so the kitchen really pops. Highly recommend this company for any work to be done. They have incredibly high integrity, an amazing work ethic, and very trustworthy.